Etfred Privacy Policy — Your data is completely safe with us.

1 Introduction & Scope

Welcome to Etfred. This Privacy Policy ("Policy") explains what personal information we collect about you when you use the Etfred platform, how that information is used, who it may be shared with, and the steps we take to keep it secure.

This Privacy Policy applies to all Etfred users — whether registered members or general visitors. By browsing our website or creating an account, you are considered to have accepted this Privacy Policy.

This policy has been prepared in accordance with Bangladesh's applicable data protection regulations and international privacy standards. If you have any questions, please contact our support team.

2 Types of data collected

Etfred collects different types of information in different situations. Below is a detailed breakdown of what data is collected and when.

Etfred collects only what is necessary. We do not request excessive or unnecessary personal information. If you choose not to provide certain data, some services may be limited, though general browsing is always available.

3 How your data is used

Etfred collects your information only for specific, legitimate, and transparent purposes. We never use your data for any additional purpose without your consent as outlined in this privacy policy.

• Creating, managing, and verifying your account.
• Processing deposits, withdrawals, and other financial transactions.
• Providing customer support and technical assistance.
• Keeping you informed about promotional offers, bonuses, and special benefits.
• Preventing fraud, money laundering, and other illegal activities.
• Analyzing usage patterns to promote responsible gaming.
• Improving platform performance and developing new features.
• Meeting legal obligations and fulfilling regulatory requirements.

4 Data Sharing & Disclosure Policy

Etfred does not sell your personal information to third parties. In certain circumstances, limited data may be shared, and strict data protection standards are applied in every such case.

• Payment Processors: Information necessary to complete transactions is shared with our payment partners.
• KYC provider: Licensed third-party providers may be used for identity verification.
• Law enforcement agencies: Data may be disclosed under a court order or other legal obligation.
• Regulatory Authority: Required data is provided to licensing authorities for audit purposes.
• Technology Partners: Limited data is shared with technology service providers that support the operation of the platform.

All third-party partners are required to comply with Etfred's data protection standards. Any partner found in breach of these standards will have their relationship with us terminated immediately.

5 Cookies & tracking technologies

Etfred uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions correctly.

• Essential cookies: These are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Performance Cookies: Analyzing which parts of the site are used most to help improve our services.
• Functionality Cookies: Remembers your preferences such as language and display settings.
• Marketing Cookies: Used to show you relevant promotions based on your interests. This can be disabled through your browser settings.

6 Data Retention & Deletion Policy

Etfred does not retain your personal data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected.

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Financial transaction records are retained in accordance with regulatory guidelines.
• Once marketing consent is withdrawn, your contact details are removed from our marketing lists.
• Data associated with inactive accounts is reviewed after 2 years.

If you request deletion of your data, Etfred will verify and respond within 30 days. If any data cannot be deleted due to legal obligations, you will be informed of the reason.

7 Your right to privacy

Every registered Etfred user holds several important rights over their personal data. These rights are explained in detail below.

8 Data security measures

Etfred employs industry-leading technical and organizational measures to protect your data. Our security framework is regularly audited by independent third parties.

• 256-bit SSL/TLS encryption is applied to all data transfers.
• Payment information is stored on PCI-DSS Level 1 certified servers.
• All sensitive data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available to help secure your account.
• Immediate alerts are sent if a suspicious login attempt or transaction is detected.
• Regular penetration testing is conducted to identify and address security vulnerabilities.
• Staff receive regular training on data protection practices.

In the event of a security breach, Etfred will notify affected users as quickly as possible and take immediate steps to minimize any harm.

9 Children's Privacy

Etfred is an adults-only platform. Registration or use of the platform by anyone under 18 is strictly prohibited. We do not knowingly collect data from minors.

If we are notified or discover that a minor has registered an account, that account will be immediately closed and all associated data will be deleted.

10 Privacy policy updates

Etfred may update this privacy policy from time to time. We will notify you through appropriate channels depending on the nature of the changes.

• For significant changes, advance notification will be sent to your registered email address.
• The date of the most recent update will always be shown at the top of this page.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• Previous versions are kept in our archive and can be made available upon request.

If you have any questions or concerns about this Privacy Policy, please reach out to our support team. We are always committed to respecting your privacy.